What Support at Home means for carers and families

The Support at Home Program isn’t just about improving services for older Australians—it’s also about supporting the unpaid carers and family members who play a crucial role in helping their loved ones stay at home longer.

Under the new system, there is a greater focus on ensuring carers receive the support they need while balancing their responsibilities.

How the changes will benefit carers

• More flexible respite services
  Many family carers rely on respite care to take breaks from their duties, but access to these services has often been limited by rigid funding structures. The new model is expected to increase the availability and flexibility of respite options, making it easier for carers to find time to rest and recharge.
• Easier navigation of the system
  One of the biggest challenges for carers has been navigating the complex funding and service structures of home care. By combining multiple programs into one and simplifying access, the government aims to reduce the confusion and stress associated with organising care for a loved one.
• More support and training for carers
  Recognising that many family carers provide essential daily assistance—from medication management to mobility support—the new system will place more emphasis on training and resources to help carers feel more confident and capable in their roles.

What this means for you and your family

If you’re a carer for a family member receiving home care services, now is the time to start learning about these changes and discussing your future needs. Whether you rely on respite care, need additional support services, or want to better understand funding options, having a plan in place will help you navigate the transition more smoothly.

For more details on the changes visit our Support at Home Information and Updates page or get in touch with our team to learn more about how we can support you and your loved one.